Who is UP Sports?
UP Sports is Southern California’s premier paddling center. We are located in beautiful Dana Point, California just a few short blocks from the Dana Point Harbor. Our Orange County location has been located on Pacific Coast Highway since 1995. In addition to our retail store we also have our web site UPSportsKayaks.com. Through both the retail and web stores we offer brand name products from top manufacturers like Cobra Kayaks, Wilderness Systems Kayaks, Advanced Elements Inflatable Kayaks and all with a low price guarantee. As always we offer FREE SHIPPING on all kayaks. Customer service is our number one priority and getting you your order as quick as possible.
Our staff of highly trained, professional kayakers, is always ready to assist you. Give us a call toll free at 877-99-KAYAK or email us at customerservice@upsportskayaks.com.
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How much will shipping cost?
For all non kayak orders we use FedEx shipping services. By using FedEx it helps keep our shipping prices down while providing fast door to door delivery. Most orders ship within 24 hours so you can get on the water fast. All shipping costs are quoted at check out for you to review prior to submitting payment.
All Kayak orders qualify for FREE SHIPPING, we only ship to the 48 contiguous states based on this policy. If you live in Alaska or Hawaii please call our Customer Service Department toll free at 877-99-KAYAK to get a shipping quote.
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How much does shipping a kayak or canoe to my residence or business address?
As always, UP Sports offers FREE SHIPPING to a shipping terminal on all kayak orders. There are no other hidden fees. Shipping terminals are shipping “hubs” usually located in or near large cities. When your kayak arrives you go to the terminal to pick it up. If you do not live in or near a large city you can use one of our other options.
Residential Delivery: Your kayak is shipped from us directly to your
front door. The cost for residential delivery is $55.
Business Address: Your kayak will ship from our warehouse to your business address. Sorry, no home business addresses or apartment offices. The fee for shipping to a business address is $25.
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Can I get my order faster than regular shipping?
Yes, you can get your order shipped faster. You will be given the choice to select shipping options on our checkout page. Pricing varies and will be calculated when you choose you shipping option.
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Do you ship outside of the United States?
Sorry, we currently do not offer shipping outside the United States.
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How quickly will my order ship?
Most in-stock items will ship within 24 hours. Special order and out of stock items will ship within 24 hours of UP Sports receiving the item form the manufacturer. If you order any product that is out of stock UP Sports will contact you within 24 hours to provide you with available options.
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What if I find the same item priced lower at another web site?
Click here to see our Low Price Guarantee
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Do you charge Sales Tax?
All orders are shipped outside California will not be charged sales tax. All orders shipped within California will be charges sales tax of 8.75%.
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How do I return an item?
Click here to see our Return Policy
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